BLEND Herbs and Spices

At BLEND Herbs and Spices, we strive to provide the highest quality products and ensure customer satisfaction. If you encounter any issues with your order, we are here to help. Our Return Policy outlines the conditions under which returns are accepted and the process to follow.

Conditions for Returns
We accept returns only under the following conditions:

• Damaged Packages
  If your package arrives damaged, please contact us immediately to report the issue.
• Misplaced Products
  If you receive an incorrect product or your order is missing an item, please let us know as soon as possible.
• Return Process
  Contact Us
• To initiate a return, please contact our customer service team directly. You can reach us via email or phone within 7 days of receiving your order.

Email: salesblend@blenduae.com
Phone: (02) 5849992

• Provide Details

When contacting us, please provide your order number, a description of the issue, and any relevant photos of the damaged package or misplaced products.

• Return Authorization Once we review your request, we will provide you with a return authorization number and instructions on how to return the product.
  Return Shipping.
• We will cover the cost of return shipping for damaged or incorrect items. Please follow the return instructions provided by our customer service team.
• Refunds and Replacements
  Inspection Upon receiving your returned item, we will inspect it to verify the issue.
• Refunds If the return is approved, we will process a refund to your original method of payment. Please allow a few days for the refund to be processed.
• Replacements If you prefer a replacement and the issue is verified, we will send you a replacement product at no additional cost.
• Non-Returnable Items

Please note that we do not accept returns for the following:

Products that have been opened or used (unless damaged or incorrect upon arrival).
Products not purchased directly from our website.
Contact Information
If you have any questions about our Return Policy or need assistance with a return, please contact us at:

BLEND Herbs and Spices
Email: salesblend@blenduae.com
Phone: (02) 5849992
Address: Abu Dhabi, Mussafah